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Privacy Policy

Heir of Light Art House respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website or purchase from our shop. Effective date: January 2025

Information We Collect

We may collect the following information when you:

Place an order
(digital or physical)

  • Name

  • Email

  • Phone number

  • Billing and shipping address

  • Purchase details

Use the Site

  • Browser data

  • IP address

  • Device information (via cookies and analytics tools used by Wix)

Contact Us

  • Any information you share via contact forms or email.

How We Use Your Information

We use your information to:

  • Process orders and deliver products

  • Communicate with you about your purchase

  • Provide customer support

  • Comply with legal obligations

  • Improve our website performance

We do not send marketing emails or newsletters.

Payments

All payments are processed through Square, a secure their-party service.

We do not story or have access to your full payment details (such as credit card numbers).

Please refer to Square's privacy policy for details on their data handling. 

Cookies and Analytics

This website is hosted on Wix, which uses cookies and basic analytics to help improve functionality, track performance, and understand visitor behaviour. Cookies are small text files stored on your device that collect non-identifiable data such as: 

  • Session duration

  • Pages viewed

  • Technical device info/browser information

  • Approximate location (e.g. city or region)

We ma also use their party services—such as Google Ads or related tools—to understand how visitors find and interact with our site. These services may use cookies or similar technologies to deliver targeted content or track advertising performance. 
 

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, or to set alerts when cookies are being used. 

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By using our site, you consent to the use of cookies as described in this policy.

Third Parties

We may use third-party services to support our website's functionality and performance. This includes, but is not limited to: 

  • Wix (website hosting)

  • Square (payment processing)

  • Google Ads 

These services may collect data as part of their operations

We do not sell or share your personal data for advertising purposes.

Children's Privacy and Content Sensitivity

Heir of Light Art House produces a range of artistic content, including fantasy themes (e.g. mermaids, fairies, and other mythical creatures), spiritual themes, and at times, pieces that may be considered mature, expressive, or adult in tone.

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Parental guidance is advised. Every household has different values, and we encourage guardians to review content before sharing it with children. We are not responsible for monitoring or filtering content for individual families. 

Your Rights

You have the right to:

  • Request a copy of the data we have on you

  • Ask us to update or delete your information (subject to legal retention requirements)

To make such a request, contact us at: Support@HeirOfLightArtHouse.com

Security

We take appropriate measures to secure your personal information through tools provided by WIX and Square. 

However, no system can be guarantee 100% secure, se we encourage you to use strong passwords and protect your devices.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date will be updated at the top. We encourage you to review this page regularly. 

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